Undercurrent: The Support Escalations Diagnostic Playbook

Most AI gives you advice before it understands your problem. This one investigates first.

Ask any chatbot why a complaint keeps coming back, and it'll guess — more training, a new FAQ, faster replies. It's never seen your tickets, your tags, or your closure codes.

This is a master prompt that turns ChatGPT, Claude, or Gemini into a support-ops consultant. It asks one question at a time about your specific tickets, escalation patterns, and closure data — then maps how the real causes connect, and builds a structured 90-day plan to fix it.